top of page

Privacy Policy

📜 Privacy Policy

Effective Date: 05/31/2025

Last Edit: 05/31/2025

Timber Moose Dynamics LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us online or offline, including through our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide:

    • Name, email address, phone number, physical address

    • Photos of items or junk you send us for estimates or booking

    • Payment information (processed securely through third-party providers)

  • Technical Information:

    • IP address, browser type, device type

    • Cookies and usage data (for website analytics and user experience)

2. How We Use Your Information

We use your information to:

  • Provide our junk removal, hauling, and related services

  • Respond to your requests and provide estimates

  • Process payments and manage bookings

  • Send appointment confirmations, service updates, and optional marketing (if you opt in)

  • Improve our website and customer experience

3. How We Share Your Information

We may share your information with:

  • Payment processors (e.g. Stripe, PayPal) to securely handle transactions

  • Service providers who help us operate our business (e.g. web hosting, email services)

  • Law enforcement or government agencies if required by law

We do not sell your personal information to third parties.

4. Data Retention

We retain your information as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal or regulatory obligations

  • Resolve disputes and enforce agreements

5. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your personal information, subject to legal obligations

  • Opt out of marketing communications at any time by following the unsubscribe link or contacting us directly

6. Cookies and Tracking

Our website may use cookies and similar technologies to improve functionality and user experience. You can control cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

8. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy or your information, please contact us at:

📧 timbermoosedynamics@gmail.com
📞 509.437.9420

bottom of page